pk0p Privacy Policy

pk0p ("we", "us", or "the platform") operates an online casino and sports betting service for users in Bangladesh. This privacy policy ("policy") applies to the pk0p website pk0p.cam and describes how we collect, process, store, and protect the personal information of users of our services.

By registering with pk0p or using our services, you agree to the terms of this privacy policy. If you do not agree with this policy, please refrain from using our platform.

This policy may be updated from time to time. For significant changes, we will notify you via your registered email. Continued use of the platform after any changes will be taken as your acceptance of the updated policy.

pk0p may collect your information in various ways. The detailed categories of information collected are listed below:

2.1 Registration and Account Information

When you create an account with pk0p, we collect the following information:

• Full name (in Bengali and English)
• Date of birth (for age verification — for users aged 21 and above only)
• Email address
• Password (stored in encrypted form)
• Information about your preferred payment method

2.2 Financial Transaction Information

When making deposits or withdrawals, we record certain transaction details:

• Mobile banking number (bKash, Nagad, Rocket, Upay)
• Transaction amount and date
• Transaction ID and status

Important: We never collect your full bank account details, card number, or mobile banking PIN.

2.3 Automatically Collected Information

When you use the pk0p platform, some information is collected automatically:

• IP address and device type
• Browser type and operating system
• Pages visited and session duration
• Cookie and session data
• Referral URL

2.4 Identity Verification (KYC) Information

To ensure security and compliance, pk0p may request documents for identity verification in certain circumstances:

• National ID card (NID) or passport copy
• Recent photograph
• Address verification document

pk0p uses collected information only for the purposes listed below. We never process your data for additional or unrelated purposes:

pk0p does not sell your personal information to third parties. However, data may be shared in the limited circumstances below:

Outside of the above cases, pk0p does not disclose your information to any third party without your consent. Selling data for marketing or advertising purposes is against our policy.

pk0p uses cookies and similar tracking technologies to improve user experience and ensure platform functionality.

5.1 Types of Cookies

• Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: To remember your preferences, language, and settings.
• Analytics Cookies: To help monitor and improve website performance.

5.2 Cookie Control

You can change your cookie acceptance or rejection options in your browser settings. Please note that disabling essential cookies will limit some platform functionality and may prevent you from logging in.

5.3 Third-Party Cookies

Game providers such as Pragmatic Play, Evolution Gaming, Ezugi, Spribe, and others may place their own cookies through their game integrations. For information about these cookies, please refer to the respective provider's privacy policy.

pk0p gives the highest priority to the protection of your information. We have implemented multi-layered security measures following industry best practices:

6.1 Technical Protection

• SSL/TLS Encryption: All data transmission between your browser and our servers is secured by 256-bit SSL encryption.
• Password Hashing: Your password is never stored directly — it is kept only in encrypted hash form.
• Firewall and DDoS Protection: Our servers are protected by advanced firewalls and intrusion detection systems.
• Regular Security Testing: Penetration tests are conducted regularly by external security experts.

6.2 Operational Protection

• Access to data is restricted to authorized personnel only.
• All staff sign confidentiality agreements and receive regular training.
• All data access and modification events are logged and monitored.

6.3 Response to Data Breaches

In the event of a data breach, pk0p will take appropriate action and notify affected users as quickly as possible via their registered email. We fully recognize the importance of data protection.

pk0p does not keep your data longer than necessary. The data retention periods are described below:

• Active Accounts: Relevant data is retained for as long as the account remains active.
• Inactive Accounts: Some data may be deleted if an account remains inactive for an extended period after the last login.
• Financial Transaction Records: May be retained for an extended period in accordance with legal obligations.
• Legal Dispute Information: Retained until the dispute is resolved.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last a maximum of 12 months.

Once the need for data retention has passed, pk0p permanently deletes or anonymizes that data using secure methods.

As a pk0p user, you have the following rights regarding your personal information:

8.1 Right of Access

You may contact us at any time to request a copy of the information we hold about you. We will respond to your request within a reasonable time.

8.2 Right to Rectification

If the information in your account is incorrect or incomplete, you may contact our support team and request a correction.

8.3 Right to Erasure

In certain circumstances you may request the deletion of your personal data. However, some information may need to be retained where there are legal obligations or legitimate interests.

8.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or notifications from us, you may contact our support at any time to stop this service. Essential messages related to account management cannot be turned off.

8.5 Right to Lodge a Complaint

If you have any concerns about the processing of your data, please contact us directly first. We investigate all complaints seriously and work to resolve them.

pk0p provides services only to individuals aged 21 and above. We do not intentionally collect any information from minors.

Age is verified at the time of registration. If we learn that a user is under the age of 21, their account will be closed immediately and any collected data will be deleted securely.

If you believe a minor has registered with pk0p, please notify our support immediately.

Some data may be stored on hosting servers outside Bangladesh for the operation of pk0p's services. Wherever data is transferred, pk0p ensures that:

• Transferred data is protected under security standards equal to or higher than those in this privacy policy.
• Third-party hosting providers comply with contractual privacy obligations.
• Industry-standard encryption is used for international data transfers.

pk0p may update this privacy policy from time to time. Depending on the nature of the changes, we will notify you in the following ways:

• Minor changes: An updated version will be published on this page.
• Important changes: A notification will be sent to your registered email and a notice will be displayed on the platform.

If you continue to use pk0p after the updated policy is published, it will be assumed that you have accepted the new policy. We recommend that you review this page regularly.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. The pk0p data protection team is ready to respond to all your inquiries: